I like how easy it is to use for new clients. It's not too much of a hassle to set up a new client, and it also has some great features that makes working with them really easy. The only thing I dislike about this program is that you have to pay a monthly fee for each client that you add to your list. I would say that if you're looking for a simple way to keep track of all your contacts and get them work from home then this is a great program. It helps me keep track of my business contacts and send out emails at different times throughout the day.