Header banner
Revain logoHome Page
Katrina Scott photo
Sierra Leone, Freetown
1 Level
455 Review
0 Karma

Review on πŸš‚ Roman Musical Christmas Train in Village Glitterdome: Rotating and Wind Up DΓ©cor by Katrina Scott

Revainrating 1 out of 5

Seller is not responsible for substandard goods

The product is advertised using the wrong song. My mom bought this for her grandkids and chose 'take me to grandma' very carefully. The first snow globe sent was with broken mechanisms and was "jolly Santa Claus". They sent a second one and this time it worked, but the song was STILL wrong. The seller said it was Revain's fault (they don't own their product). It also took MONTHS for them to reply and I had to track them down to reconnect. The base is cheap, the items inside the ball will move, if you shake the ball to make the sparkles move, the song will not be what you ordered. Very disappointed that the seller takes no responsibility for this.

Pros
  • Satisfied so far
Cons
  • Hard to remember but it was