I have been working with Rob since day 1 at B+C when he was managing their social media accounts (twitter / facebook etc.). Now that they're full service so to speak - not just focusing primarily/solely on my specific client needs but also helping me build out other aspects like email campaigns or content creation as well...it's good! It could be better if there were more people who actually know what it takes sometimes get lost along the way because things aren't always intuitive enough which can lead you down some very bad paths if noone knows how certain features work. But overall great team & personable guys behind them too once given proper guidance from someone familiar w your business goals :) Email campaign management: creating custom emails using templates built by us & sending automated follow ups via various programs including Mailchimp.