It is easy to use, it has all of your information in one place so you don't have any issues when submitting documents or making payments for services provided by early learning centres - everything comes together seamlessly! I would like more support from them during training periods though as we had some really basic questions that were not addressed well enough (we didn'r understand how certain features worked). We are using this system at 2 different places now but will be moving into another platform soon after our current provider closes their centre down next year; however they do offer an upgrade if needed which was great news considering there's still months left until then!!