This was the second box of these drawer sliders that we purchased. We had no problems at all with the first box of ten and therefore decided to order another box based on the quality. unfortunately the majority of the second box of sliders had broken plastic catches and other plastic components that were floating around inside the slides. Maybe this was a bad manufacturing batch, but I could not believe that all but a couple of these were unusable. Very disappointed.Edit: Contacted amazon and they arranged for replacement of the faulty sliders. The replacement sliders we received had updated engineering that so far and looks like in the long term will solve the issues with previous version of product. I attached images showing the replacement of previous plastic components with metal catches and also the securing of plastic catch with a more secure punchdown. I updated my rating on this product in hope that the issues will resolve and components will last (time will tell). It was disappointing however that the original product sent was inferior and prone to issues that were known to manufacturer as these issues were clearly addressed in the updated product version. Hopefully others can avoid the inferior product based on these images in order to avoid time wasting in installation.
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