I love that it provides me with relevant content as fast or faster than any other recommendation engine out there. There can be moments where you need more advanced search functions but those are usually easy enough to add! Highly recommend this application especially if your team relies heavily upon social media recommendations within their emails (or even just general web searches). We use Facebook posts quite regularly throughout our day at work which helps us keep up-to date quickly during meetings/presentations etc., so finding reliable sources of information about current events has definitely been key since we started using traitley two years ago now. I love how easy it is to use and get started with. Their documentation was very helpful when learning how to create my own integrations and the team has excellent communication through chat/skype. So far there's nothing that I dislike about traitly as it really does help me stay organized, but they do have great support if needed! We are able to keep track of our customers' requests and quickly address any issues we come across.