Traitly Review

I like that it can be used by our entire organization. I also like that it's easy to use and has a lot of features. I dislike that it sometimes shows me incorrect results. The team at Traitly are very helpful and they have been working with us to improve the product. I'm not sure if this is something we should continue to work on or if there is a better solution out there. We're solving many problems within our organization. This includes issues around knowledge transfer between different…

The best thing about traitley as far I am concern it's ability of providing more accurate information rather than google search results or other similar tools available out there; also its interface makes me feel comfortable using this software every time i need any info related with my work which helps us save our precious resources by reducing unnecessary searches at times when we are not aware whether something can be found online already! Well nothing really comes under dislike so that…

I love that it provides me with relevant content as fast or faster than any other recommendation engine out there. There can be moments where you need more advanced search functions but those are usually easy enough to add! Highly recommend this application especially if your team relies heavily upon social media recommendations within their emails (or even just general web searches). We use Facebook posts quite regularly throughout our day at work which helps us keep up-to date quickly during…

The ability to create custom workflows that are easily updated and used by multiple users. I wish there was more robust reporting features so we could see what questions were answered most frequently. Also, it would be nice if you could save your workflows as templates so you did not have to recreate them each time you needed to use them. We are using Traitly to answer customer questions in our Support team. This allows us to quickly find answers to complex questions without having to look…

The best part of this app was it's ability to give me all my support tickets at once so I could see trends over time with any question or issue that came up throughout our day! This feature has been discontinued now which makes finding anything very difficult when you need help from your team but don't know where they are right then (which happens often). Also there isn’t much room left after adding everything else into one folder called "Support Tickets". If using as ticket management system -