Tried the launcher with the balloons included. Sometimes the balls started as expected. More often the marble was only partially lifted into the tubes or returned to the feed channel. Sometimes two balls got stuck on the launch pad at the same time and we had to take them apart. We've tried pressing the start button with varying strengths, but couldn't find a consistently working way. We also tried glass beads and only 6 tubes as recommended in the instructions. Her performance was even worse. We are disappointed and are returning the item.
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