The ease of use for both clients & employees was one thing I liked about this product - they were able to quickly understand how things work with no training required! There are some minor issues such as having too many tabs open at any given time which could potentially cause confusion when trying to navigate through all features available within our system (e.g., HRIS).
We have been using ISOHandle since we started in 2015 so there isn't much else i'd like added/removed from their platform but if anything additional functionality would help us grow further into what's possible wtihout adding more staff :).