Header banner
Revain logoHome Page
Jeff Rubio photo
1 Level
788 Review
62 Karma

Review on Chemical Guys WAC_303 8 Ounce Sealant by Jeff Rubio

Revainrating 1 out of 5

Terrible Customer Service

Dispensaries have clearly outgrown the ability to cater to individual customers. Bought Maxcoat and protective cover. I wanted to know which product to use first, how many coats of each are recommended, and how much time is left between coats. I emailed directly through their website and asked these 3 simple questions. If you send an email directly through their website, you'll be told you'll get a response within 24-48 hours, and often sooner. I gave this first letter 7 days. I then re-sent the same questions and also mentioned that my previous email had gone unanswered. Then I got half a reply within 2 days. Instead of actually answering my 3 simple questions, I was given a link to a video with a verbatim description of how to use ONE of the products. I had absolutely no trouble reading the labels. I'm not the idiot they should think I am. I didn't have any questions in the instructions. БЫЛО несколько продуктов Chemical, которые я регулярно использовал и продвигал, но ответчик моего электронного письма не может понять, что существует слишком много конкурентов, и они должны относиться к любому клиенту или потенциальным клиентам с немного большим уважением и достоинства, чем то, что я чувствую , I got. Sorry chemist, but I'll be changing vendors to from now on.

Pros
  • Heat Resistant Brakes for Reliable Protection
Cons
  • Repair