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Zachary Ester photo
United States of America, Ann Arbor
1 Level
733 Review
52 Karma

Review on Happybuy Hairpin 220Lbs Capacity Furniture by Zachary Ester

Revainrating 1 out of 5

Manufacturing defect

The product was defective, the angle of the legs was reversed and the product description was incorrect. After I contacted the manufacturer to report the poor quality, he wanted me to pay for the return of the product. (So the description is wrong, the product is defective and they want you to pay for the return shipping) Very poor customer service! They also sent an email saying the product can be kept and they will refund the cost. and also send me a new set of legs Well its been three weeks NO REFUND NO NEW PRODUCT AND I SENT THE ORIGINAL BACK DO NOT BUY HERE customer service said they are working on it. Just take a look

Pros
  • HEAVY-DUTY CAPACITY
Cons
  • Moderate