The best thing about whistle link is that it offers so many features which are very helpful while reporting anything like sexual harassment, unprofessional work environment etc. I had no issues with whistle link as far as their customer support or any other part of service provided by them. If you want an easy way to communicate your concerns then this might be beneficial for you. All in all i am satisfied with their services but sometimes when there's some delay in response time because they're quite busy at times too. Sometimes also if someone gets disconnected and reconnected again after sometime whiste link doesn't recognize him/her immediately. We were using whistle link to solve our employees' problems related to workplace discrimination.