I love how easy it was for us to use, our team didn't have any experience with machine learning or ML tools but were able to get up and running quickly thanks to Witsy's simple interface. The ability to test new concepts out right away without having to invest time into writing code etc was helpful too! There are some small things we're working through now such as adding more classes of objects (i.e. animals) and finding ways to add other features like audio recordings which may be useful for certain types of problems. We've been using this tool primarily for image classification tasks related to animal detection. The best thing about this product is its customer support, they are always ready to help me. Nothing specific at this moment. This software is quite expensive but worth it. I have been using this software for my daily work as marketing automation. It has helped me with creating the most appropriate target audiences and building automated emails for each of them.