The concept is good, but obviously the win was more important than adding a few more qualities. First, this thing should have tiny holes, chips, markers, a ruler, etc. on both the top and bottom and on both sides, which will allow you to easily center the finished, milled letters both vertically and horizontally on a piece of wood with drawn lines. Also, the letters are too thin and many of the letters are fragile and too flexible to hold their position on the guides provided. The tolerances are too big and many letters bend up or down when all the screws are tightened. I actually spread out the five letter name with the right pads bent and the fourth letter shifted to the right about 1/8 inch. Also, it can be difficult to see and follow the router and create unintended cuts outside of the intended character lines. I think the collet should also fit more tightly into the letter slots, which keeps the cutter on track. The supplied bits are cheap and dull after a very short cutting time. Finally, contrary to the instructions, the drill only makes clean cuts when it dips 3/16" or less into the surface. I'm quite disappointed, but I intend to keep trying and maybe turn this into a fine science, since I used it and can't get it back at the moment.
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