It is very easy to use for both attorneys who are using it as well those that just need assistance with scheduling their cases or even finding clients in general! I think there should be more options available when you want your calendar/schedule open up right away instead of having an option where i have no idea what they mean by "open" until later down into my day. There's also some things about this program which seem outdated (like how many documents were being sent back & forth between me - client). But overall its been great so far!! Scheduling has gotten easier since implementing because now we don't spend hours trying figure out why our calendars weren’t working properly before.