The best thing about this software was its features like it's ability to sync with mobile devices as well which helps me in my work greatly! I dislike how slow their customer service can be sometimes when you have questions or need assistance from them - but overall we've been able too get by just fine without calling for help very much at times since our staff are computer savvy enought o figure things out themselves quickly if they're not familiar w/this product yet!! There really isn't anything bad here unless maybe your looking into other programs better suited towards business travel management needs than what Hoteller has available currently? We use hotelliers mainly because of one reason; It works great & comes free already so there wasn’s any additional cost associated along those lines either :). Our main goal while using HOTELLIER were being more.