Easy interface with windows explorer which makes backups much easier than in other programs out there! I'm working remotely so this helps solve my problems because all i have access too are files stored locally but not easily accessible when needed over VPN connections etc.. Nothing atm as far as improvements go however we do plan one soon once our support has been improved :). It's very easyto use especially if u know how file servers works (which most people don't really)! Just make sure ur using correct server settings otherwise things will get messy later down the line -.- We're backing up large amounts off documents every week plus some smaller items like pictures/videos ect also just about everything else including OS system folders(including registry), applications & user profile information.(We've found no issues yet though.) Ease of use! I love how easy this product makes backing up my computer compared with other products out there in its price range (around $35). Nothing really - just wish more options were available when using certain features like scheduled backups etc., but overall very pleased so far (especially considering what we're looking at as an entry level solution!). We have been able to back everything important off our computers without fear since implementing synchronization between Mac/PCs via Dropbox.