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1 Level
812 Review
38 Karma

Review on Spencer - The employee companion by Christopher Wiggins

Revainrating 4 out of 5

Easy, kind and knowledgeable customer service

I love that they are very easy to work with! They have been responsive every step along my journey in finding an EAP for our employees.

img 1 attached to Spencer - The employee companion review by Christopher Wiggins

It is hard when you don't know what questions need answering or how long it will take so we really appreciate their prompt responses as well. Nothing at this time!! We're working towards providing wellness programs but haven’t gotten there yet! If anyone has any recommendations please let me know :) Health coverage needs continue growing due to COVID19 pandemic-we want more options than just Aetna/Cigna etc.-they should be able to cover most anything (especially if employer pays).

Pros
  • Easy access
  • Great customer service team
  • Very knowledgeable about benefits available & costs associated.
  • Open communication throughout process, no surprises ever experienced from either side..great experience overall!!!
Cons
  • No complaints whatsoever