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123ORM Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Online Reputation Management

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Description of 123ORM

123ORM.com sends out an email survey to the new customers which asks them if they're happy or unhappy with the services they just received from the business.

Reviews

Global ratings 2
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

Overall pretty satisfied with ServiceDesk Plus

I like that it is sent after we receive our first invoice, so there are no problems later when trying t o process payments for work already performed! Sometimes things get confusing as far how many clients you have but once sorted everything works well enough in terms of invoicing/accounting management etc.- It's not perfect- sometimes some information doesn't come through correctly (for example VAT numbers)- still need more features added by developers - perhaps integration wth accounting…

Pros
  • The customer support really helps if something needs to change or fixed about an email address they will help out with whatever changes needed :)The costumer care team also very helpful.ItΒ΄s just what i want from any program..Good price..And simple way todo business
Cons
  • No real dislike...All goes smooth

Revainrating 5 out of 5

User friendly CRM with survey capability

The most helpful thing about this software is that it gives me easy access to my current customer database without having to manually input all of their information myself. I also like how simple it is for creating surveys, as well as editing existing ones. It's not necessarily my favorite part since some features are more complicated than others (like changing font sizes). However, overall, I think this tool works very well! It allows us get accurate data by asking our clients directly what…

Pros
  • Very user friendly so no matter if one has never used any type softwares before prior working here its pretty much intuitive once there done learning curve will be over.
Cons
  • Some little things