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Adjutas for G Suite Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Commerce, E-Commerce Software

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Description of Adjutas for G Suite

Adjutas for G Suite is a cloud-based customer service and help desk software solution that makes it easy to manage all your customer support channels in one place.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

An excellent customer service tool - highly recommended

I like how easy it is to use, and how well it integrates with other Google products. It's also very customizable, allowing you to set up multiple queues, assign agents to each queue, and even add custom fields as needed. The only thing I don't like about Adjutas is that there isn't an option to have a separate ticketing system for our non-Google customers. We've been using Adjutas for several years now, and we haven't had any issues with it. Our customers love the ease of being able to reach us

Pros
  • I like how easy it is to use, and how well it integrates with other Google products.It's also very customizable, allowing you to set up multiple queues, assign agents to each queue, and even add custom fields as needed
Cons
  • This is the only form letter software we use

Revainrating 5 out of 5

Great Service For Supports Tickets: Adjutas for G Suite

Adjutas is super easy to use for the support staff to manage the tickets and respond to the customers. It has a great widget in the page to manage the tickets. I find the widget is a little difficult to use. I can't find the widget on the page. I think Adjutas has a great support and easy to use. Adjutas is a great service to the support team. It makes the support team easy to manage and respond the tickets in a fast and easy way. I use Adjutas to manage all the tickets I receive and respond.…

Pros
  • Customer Service/support
  • Responsiveness & quick response times.
  • Great UX design&hellipVery helpful system that helps me organize my day from home instead going into office
Cons
  • Some disadvantages