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Advanced eMail Interface - AMI Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
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Description of Advanced eMail Interface - AMI

A dvanced e M ail I nterface - called AMI for short - is an add-on for Genesys Cloud. With this smart add-on you can do that little bit more that many customers and end customers need.

Reviews

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Type of review

Revainrating 5 out of 5

Advanced Messaging Solution & Customer Service

This program has been very helpful in allowing me to customize my email templates while also providing additional features such as auto responders, contact management capabilities etc! The customer service team at Advance Email Interfaces are fantastic!! They will work with your business needs when it comes time implementing their product into yours; they truly understand our unique workflow process requirements so we don't have any issues or concerns about implementation of new software…

Pros
  • Very user friendly interface for all users across multiple platforms (web & mobile)Very flexible design options that allow you do anything possible via this toolEasy integration between disparate systemsGreat Customer Service Team who understands what is needed by customers
Cons
  • I will keep silent