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Advanced Fraud Solutions Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Security, Web Security

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Description of Advanced Fraud Solutions

Advanced Fraud Solutions address a wide range of needs that the financial institution has including check fraud, card fraud, & online fraud.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent Customer Service!! My Account Representative Is Extremely Flexible

The customer service is very good! They are willing to work with you as long as needed. They have never told me I was doing something wrong. They will help guide you through all aspects of the process. You can always just call them if you need immediate assistance or guidance. There are not many other companies out there that will help you with so many different types of frauds/fees. It's hard to find someone who knows what they're doing in this industry. The only thing I dislike about them is…

Pros
  • Customer Service
  • Very responsive, knowledgeable reps & team members (at every level!)Great support staff when needing technical issuesDedicated account managers available 24x7
Cons
  • No one likes paying.
  • Sometimes difficult getting approvals from senior management