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After Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
ERP, Warranty Management

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Description of After

A global leader in the warranty management and services industry. Offering a range of individual services and programs to support specialty warranty products.

Reviews

Global ratings 3
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    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Experience working through My After Company

The best thing about after is that there are many options for customers who don't know what they want or need, but can find it! I think this makes their customer service great because you get so much help when asking questions during an estimate process versus just going directly into sales with no idea how things work at all (and then being told by someone else). Sometimes my experience has been slow due from lack of communication back home which causes delays - sometimes not knowing if your…

Pros
  • It works well across devices such phones / iPads vs desktop computers , though some features may be better than others depending where used ! We love using google glass while out shopping..&nbsp
Cons
  • There are disadvantages

The customer service is great, they are very knowledgeable about their product which makes it easy for me as an agent that works with them everyday! I don't like how there's not much room between my computer screen so when typing into documents or emails sometimes you have issues seeing what your writing because its all squished up together (which can be frustrating). If i were looking at getting new equipment this would probably come out top but if someone already has one then thats fine too…

Pros
  • Love being emailed notifications every step
Cons
  • Nothing here

Revainrating 5 out of 5

Easy To Use And Very User Friendly: After

The system is easy to navigate and very user friendly. It's also easy to use for our customers as well. The customer service has been great, I've had no issues with them at all. I would highly recommend this product and look forward to the future upgrades that are coming out. There isn't anything I dislike about this program. We have used other software before but this one is by far the easiest to use. As an employee we can log into our computer and do our work from anywhere which is great. The

Pros
  • Easy To Use; Very User FriendlyEasy Sign Up/Log In ProcessVery Secure SystemGreat Customer ServiceTeam Members Respond QuickTo See What Is Going On With Your Accounts And FilesQuick Response Time From Support TeamMembers Can Log Into Their PCs Or Laptops Anywhere AnytimeThey Have Access Across Multiple DevicesOr
Cons
  • Minor Issues