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AfterSell Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Marketing, Demand Generation

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Description of AfterSell

AfterSell is a solution offered to product/services brands to reach out and stay connected with the customers.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Easy and intuitive tool made ecommerce fun again

I like how easy it was for me as an entrepreneur to use, that's what really sold me! The website interface took some time getting used too but after using other platforms in my business i realized its pretty much standard stuff you have seen before (like salesforce). This platform helped us get our first customer within hours of launching which we never had access to via traditional marketing methods because no one knew about this brand yet or cared enough at all since they didn't know who we…

Pros
  • I liked the ability to send emails to potential customers and see the results
Cons
  • I didn't like the interface of the website

Revainrating 5 out of 5

Great tool when dealing with multi-timezone remote teams

It's super easy for our team at Huddle HQ, using aftersell has allowed us all over time zone boundaries! I love how fast we can respond back from clients who contact via this platform vs email or phone calls - it means that they get their questions answered almost instantly versus waiting days until reaching one of my colleagues (not ideal!). The reporting feature could be improved as well but overall really happy so far in terms of use case adoption by client side too. We have noticed an…

Pros
  • Great support staff
  • Easy integration with Salesforce CRM
  • Reporting is good enough compared other platforms out there
Cons
  • It is hard to say

Revainrating 5 out of 5

Good all round package with excellent customer support

I like that it's not just another email marketing service - we're able to see who has viewed our content, click through rates etc which helps us make decisions about future campaigns. It would be great if you could add more customisation options for your templates (eg different sizes of images) but this isn't really an issue as long as they are easy enough to create yourself in Word or similar programmming language. We've found aftersell very useful when trying to target specific groups within

Pros
  • Easy data segmentation so can tailor individual emails
  • In depth analytics available including open rate breakdowns by day/time.
  • Lots fo ways at targeting customers with relevant information eith lots off creative freedom!Cons : Can sometimes take time loading pages due their high number o links