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AltSource Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Business Services Providers, Contact Center Consulting

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Description of AltSource

AltSource provides strategic consulting and custom software development services to drive operational efficiency and accelerate growth. Our Product, Engineering, UX, and QA teams collaborate to maximize value throughout the software development lifecycle. With a deep understanding of our clients' challenges, we create powerful custom software solutions designed to achieve business goals. Headquartered in Portland, Oregon, AltSource has U.S. offices in Oregon, California, Texas, and Florida and an international office in Ho Chi Minh City, Vietnam. Our talented team is made up of 200+ in-house designers, mobile app developers, QA experts, software architects, DevOps engineers, data analysts, and business strategists. Since 2004, AltSource has helped companies align technology with business goals to create a competitive advantage. AltSource has been recognized on the Inc. 5000 List of Fastest-Growing Private Companies for seven consecutive years.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Product and Staff - Would Hire Immediately

The support staff is very knowledgeable about their product offerings in addition they are able solve problems quickly or guide you through them step by steps if necessary (which can be helpful!). I found it difficult at first with no experience using this platform but once that was figured out all went well! We have been extremely happy since implementing alt source into several large businesses around us as customers/users!! Highly recommend for any size organization looking get an easy-to…

Pros
  • Easy to implement
  • No hassle, automated setup wizards & guides.
  • Very simple user interface intuitive even those new users who don’t necessarily know how systems work yet
  • than simply just asking questions online :)
Cons
  • Almost everything is ok

Revainrating 4 out of 5

ALT SOURCE FOR FLEXIBLE EMPHASIS ON BANKING AND FINANCIAL DRAFTS

The team is very experienced in what they do so I have no issues at all with this product or their service as such! Sometimes it takes awhile for things that are not really complicated but can be confusing if you're new (or even advanced) user because there's alot going on - sometimes too much info/messaging etc which could confuse people who aren't used to everything being out here where anyone would see them. It makes sense once your familiar though! We've been using alt source since 2011…

Pros
  • I like the ability to pull data from multiple sources into one place and make it easy to access and find the info I need
Cons
  • I dislike the amount of info that is out there and the difficulty of navigating it all and finding the info that you need

Revainrating 4 out of 5

An Expert Team With Passion For What They Do

The client originally hired other firms to build the site, they were charged $150,000 - $250,000 up front and never delivered anything! I've always said don't hire anyone to come into your home that wears sandals. As with most things though, they made the right decision with AltSource! Not only did they deliver a quality site but they also provided exceptional technical and commercial guidance. They are an expert in both areas and their recommendations resulted in us receiving a substantial…

Pros
  • Quality of work: We've hired them to do a lot of work for us and they've never let us down.
  • Communication: They were always available to answer questions, even late at night
  • Quality of work: They delivered exactly what they promised and never let us down.
Cons
  • Price: They were very expensive, but I think that's because they're extremely talented
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