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Ampsy Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Marketing, Demand Generation

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Description of Ampsy

SOCIAL CONTENT, AMPLIFIED. Real-time, hyper-local social content capture, display, and analytics.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent, quick and responsive customer support !

We are using their service for several months now with no complaints so far! It's easy to use (also mobile) which is perfect because our clients want it that way since they work in construction sites during most of time everyday - not only office hours like other services where you have more control over your content management system as well when creating new pages. I would love if we could also set up filters according to tags or categories but this isn't possible yet from what i've heard…

Pros
  • Very responsive tech support via email / phone call/ chat
Cons
  • Nothing really atm

Revainrating 4 out of 5

A helpful tool and friendly customer service

I think that it is very easy to use for all types of users; from beginners who just want some help with their social media accounts or even those more advanced ones looking at new features they can implement in order improve how engaged customers are within your brand's community! The platform has so many different options you could be using which makes things quite confusing if not well explained by someone experienced enough as myself (which isn't too difficult). It was great having an…

Pros
  • I think that the platform is very easy to use and offers a lot of different options for different types of users
Cons
  • I think that there should be more options for more advanced users to use the platform

Revainrating 5 out of 5

Ampsy - Outstanding customer services

The team at ampy is very professional and dedicated to their clients. I have been working with them for over 2 years now. They are always available when you need help or advice about your social media presence. There was no issue that we had not resolved in time! If there's anything i could suggest it would be more consistency of schedule times so they can work around our business hours better (we're located in Europe). We use Ampsy as an agency to manage all our accounts - Facebook, Instagram

Pros
  • Their dedication towards client satisfaction; responsiveness during any issues/questions raised by me personally before / after project completion ; quick turnaround response time.Also great customer support via email + phone call if required !!! :)The fact this account manager knows how important every detail related my brand identity online should look like.and delivers accordingly..not just good but excellent quality results too!!!:)Very much appreciated guys
Cons
  • Zero