The best feature about this product is its ability to customize as per our needs. I like this tool as it makes us more flexible in managing the printing machine on time-to-time basis. I have used this for over one year now and there hasn't been an inconvenience so far. It gives me all the flexibility I need to monitor my printer's performance without having to spend much of my precious time. My team and I can easily handle issues like paper jam, toner outlow and other technical problems as itβ¦