This is a good example of a poorly designed software product. The product is slow to learn new languages, but even worse, does not provide any sort of tutorial. Even worse still, once the application has been installed, there is no documentation on how to use the product! We spent hours trying to figure out how to do something as basic as import contacts. We contacted support and the only response we received was to refer us to a blog post. After reading the blog post, we were able to find a…