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Avacom, Inc. Review

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Avacom, Inc.

Avacom is a recognized leader in providing collaborative content and document management solutions based on DB2 IBM Content Management for all types of industries.

Reviews

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Type of review

Revainrating 4 out of 5

Excellent Product & Exceptional Support

The customer service team has been fantastic to work with! They are always quick to respond (even during busy hours) and they listen when you have issues that need fixing/understanding better. I love how easy it is to log into this software once you've trained someone else who will use it. When we first started using Avachrom there were many features not available to us initially which made me feel overwhelmed at times. This was completely remedied by the Customer Service Team and now we are…

Pros
  • They are very responsive when we have questions and are always happy to help us with things when we don't understand
Cons
  • I've yet to find any downside to this software