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Birdeye Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Conversational Marketing

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Description of Birdeye

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 60,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools. Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

Reviews

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Type of review

Revainrating 5 out of 5

Great for Multiple Locations: Birdeye

The ability to have more control over what you see in your Google My Business account as well has being able manage multiple locations from one dashboard was great! I think it would make sense if there were some updates made because sometimes we had issues finding information or seeing changes that needed our attention quickly enough when using this tool (or any other software). Make sure everyone knows how they can access different accounts so everything syncs up correctly at once time!! We…

Pros
  • It's super convenient for managers who want an overview, without having all their info scattered throughout various applications
  • Easy monitoring with attendance tracking built right withinBirdeeEye
Cons
  • Some little things

Revainrating 5 out of 5

Great for Tracking All Website Visitors

The ability it has given us in terms of marketing our business! It can track everything we need from website visits & social media activity as well analytics reports that are easy enough even my mum could understand them!! There's nothing I dislike about this software but maybe more features would help me see things easier like tracking specific pages etc or better integration options so you don't have separate apps which makes life harder (also less data if using multiple platforms). We've…

Pros
  • Great tool with lots o' potential uses both personally an professionally..would be happy without being too pushy.if someone asks how much do u reckon? lol
Cons
  • There are troubles