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BloxOne™ DDI Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
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Description of BloxOne™ DDI

BloxOneTM DDI is the first and only cloud-native DDI solution that simplifies DDI control and management at scale.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Pretty much hands off deployment engine

The best thing about BloxOne is it does what it says, with very little configuration required. It allows you to quickly deploy new applications by simply setting up your database and connecting it to the application stack without writing code. The dashboard interface is also pretty straightforward to use. BloxOne makes it really easy to deploy new applications as well. There are some minor complaints regarding the UI for the console but this can be easily mitigated if one has experience in…

Pros
  • Highly flexible
  • Can run locally or remotely via cloud services like AWS etc.
  • Great API support (REST)
  • Good documentation available through tutorials/blog posts + community forum at StackOverflow & GitHub Pages' issues section.
  • Easy deployment no need server side script development
  • No complex setup process neededEasy GUI tool that runs directly off an IDE such Eclipse /
Cons
  • Minor Issues

Revainrating 5 out of 5

Excellent Product & Support: BloxOne™ DDI

The BloxOne DDI is a fantastic solution for our customer service teams. Very easy to configure and manage and their product has been working perfectly for a year now. There is nothing at this time that we dislike. BloxOne is an excellent piece of software and we have no complaints. BloxOne DDI is currently the answer for our contact center. Using BloxOne we have simplified our customer service and solved any problems related to DDI. The ease of use, scalability for our organization as well as…

Pros
  • What can best describes me would say my experience while using bloxo one.It took just over one month from inception till implementation..it went smooth..The team did what should do
Cons
  • Good but not great

Revainrating 4 out of 5

We've worked with them over the last two years and have seen huge improvements in efficiency.

When they launched the service they had the right idea - instead of going back and forth between a traditional application environment and a new DDI tool, they created something that allowed us to have access to our application without having to worry about any complexities involved in managing DDI. This meant we could concentrate on other things within our business. They make sure they stay ahead of trends so that you can still use the latest functionality even if it hasn't been released yet…

Pros
  • The service is easy to use, no training needed
  • You can work together as a team with different roles such as developers, testers, analysts etc.
Cons
  • For example you cannot create a workflow directly
  • At times you may encounter bugs when using the service