When they launched the service they had the right idea - instead of going back and forth between a traditional application environment and a new DDI tool, they created something that allowed us to have access to our application without having to worry about any complexities involved in managing DDI. This meant we could concentrate on other things within our business. They make sure they stay ahead of trends so that you can still use the latest functionality even if it hasn't been released yet. The team behind the project was always available to answer any question or help us understand how it works.