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Calls9 Knowledge Plus Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Content Management, Knowledge Management

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Description of Calls9 Knowledge Plus

Calls9 Knowledge Plus is a knowledge management system that allows access to documents and key knowledge for businesses. Team chat allows employees to keep in touch remotely. Compliance can be tracked per user.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Great for anyone looking into remote and flexible options

The ability of being able to work from home, having all my contact information at one place so I don't have loose papers around or need multiple devices just because i'm working with different people who are located across Canada! It would also help if there was an option where you could see what your co-workers were doing while they're out sick (or not). Having everything accessible through calls makes it easy when someone isn’t available as well which helps me get things done without waiting…

Pros
  • This app is great for keeping up communication between colleagues in our field service area along other departments that we may be assigned too during those days off like maintenance management

Revainrating 5 out of 5

Easy way organize & manage client information

Calls9 is very user friendly! The platform is easy to understand and use for clients and the customer support service is unparalleled! I truly appreciate their fast response times and knowledge of their product, Calls9 helps us stay organized and keeps clients happy. Our biggest challenge is to gather the correct knowledge in a timely manner for all our clients and they solve that problem with Calls9. We love Calls9! All our clients love Calls9. Thanks to Calls9, all our clients get the best…

Pros
  • Easy interface; great functionality.
  • Customer satisfaction rating higher than average among users who rated products/services online between January 1st 2012 though December 31th 2013 via Yelp reviews website
Cons
  • Good but not great

Revainrating 5 out of 5

Great Customer Service Fast Results Everything You Need In Minutes

I like it very much, so far my experience with calls 9 has been good all around great customer service support fast results easy process everything you need within minutes of registering your account will have this software up & running if not immediately! Nothing yet dislike anything i've experienced here at call nine just continue their excellent work as always they are truly committed people who put customers first we offer many different options depending upon specific needs such large…

Pros
  • Fantastic products keep them coming !!!! Very well thought out by those in charge
Cons
  • Nothing here

Revainrating 5 out of 5

Easy To Use Software For Making Applications

The ease of use of the software, it's easy to get started with. It is very customizable and has many options. I have been able to easily create several different applications using this platform. It does not support all languages but you can translate into other languages if needed. We have used this tool since we first started at Calls9 and continue to use it today. If you are looking for something simple and easy to set up, Calls9 Knowledge Plus is a great choice. We were trying to track…

Pros
  • Also helpful because there isn't anything required from our side except just making sure everyone completes their shifts before clock out time ends instead keeping them busy until end times pass thus saving both employees' work hours too! :) Very user friendly program!!
Cons
  • Some difficulties

Revainrating 5 out of 5

Easy and accessible for everyone in collaboration

I like how easy it was to use, especially with a computer background (and even those who don't). It's very intuitive! Not much at all really but if you're looking into something similar this will help fill your needs as well. If someone had an easier way of creating subgroups within groups or maybe being able create different areas under each group then that would make things more organized. Otherwise just stick with what they have now since everything else works well enough. Being able to…

Pros
  • Collaboration
  • Easy creation for both internal files & documents
  • Great collaboration options in conjunction w/ other online tools / software
  • Microsoft Word etc.
  • Quick turnaround time while maintaining flexibility through project management capabilities such us tasks
Cons
  • There are troubles