The ease of use of the software, it's easy to get started with. It is very customizable and has many options. I have been able to easily create several different applications using this platform. It does not support all languages but you can translate into other languages if needed. We have used this tool since we first started at Calls9 and continue to use it today. If you are looking for something simple and easy to set up, Calls9 Knowledge Plus is a great choice. We were trying to track compliance of new hires and it allowed us to do so easily.