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Canary by yellow.ai Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Conversational Marketing

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Description of Canary by yellow.ai

Redefine shopper’s experience with conversational commerce pre-built and pre-trained chatbot - Canary. Canary helps you manage your storefront, sales, marketing, and customer engagement across channels, all from a single interface.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Very Easy To Use AI Chatbot For Livechat

I like how easy it is to use. It's so simple that even my non tech savvy friends can easily understand what they need to do in order to use it effectively. There are some features that could be improved such as being able to have more than one bot at once. If you're looking for something very user friendly this would definitely work well for you! We've been using Canary for about two months now and we haven't had any issues or complaints yet. The biggest benefit of having Canary integrated into

Pros
  • Easy access from desktop
  • Very responsive customer service when needed.
  • Great way keep customers informed during busy times & special events (easter, black friday)
Cons
  • Not much customization available
  • No support option

Revainrating 4 out of 5

Can do things no one thought was possible before

The best part about this tool is that it allows me to interact directly with my customers without having them fill out forms or go through an email confirmation process. It's also great for sending messages when I'm not around (which happens often). Sometimes there are errors in which case they don't send notifications until later but other than those small glitches everything has been working perfectly well! We're using canary bot as our primary way of communicating between ourselves and…

Pros
  • It's a great way to contact clients and customers directly without needing to fill out forms or even click through to email confirmation process
Cons
  • Sometimes there are errors with notifications