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Capita Workforce Management Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
HR, Workforce Management

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Description of Capita Workforce Management

Capita Workforce Management is a complete suite of workforce management and time and attendance software solutions that integrate seamlessly, giving you the programs you require via a centralized platform.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Capita is great software and app, bad experience dealing wth staff

I liked how easy it was to set up an account with capitas website/apps (i used my own computer for testing purposes).The system can be confusing at times but once your familiarize yourself wtih all aspects its easier than any other payroll or HR service provider out there! The customer support team seems very unorganized which makes using them difficult when problems arise - they usually will not answer calls nor reply in writing within 24-48 hours after initial inquiry has been made from their

Pros
  • Everything is fully automated including schedules, timekeeping & sick leave tracking !Easy access through smartphone apps too!!!
Cons
  • Customer Service reps lack knowledgeability about software products offered.
  • It's hard finding answers via phone call due poor communication skills

Revainrating 4 out of 5

Capita Solution is great at what you need and bad where others excel

The ease in which our payroll can be done through this system! I think my colleagues were not as impressed with the interface or product (although they would say it was easy to figure out). It wasn't until we switched over from Paychex when other companies had so much more functionality available - for free!! Like adding insurance info within minutes, etc., We couldn’t do any one thing like have all employees show up daily instead of just once monthly? Maybe there are some ways around having…

Pros
  • Not everything should require an update every day either.
Cons
  • Would love them fix those

Revainrating 4 out of 5

Very happy using this software!: Capita Workforce Management

Capita Workforce Management is easy to use and has many features. It is able to be configured to meet the needs of almost any business. The interface is easy to learn and the training is very well done. I have had a few issues with the system, but the support has been excellent. We have been able to solve most of our issues with Capita Workforce Management. I have no dislikes. Capita Workforce Management is a great solution for any business. We have been able to save a lot of time and effort on

Pros
  • It is easy to learn and easy to use;
Cons
  • The inability to track pay for more than one employee at a time