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CCPA Toll Free Review

4

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Very good

Revainrating 4 out of 5  
Rating 
4.2
Data Privacy, Other Privacy Software

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Description of CCPA Toll Free

The California Consumer Privacy Act, or CCPA, requires businesses to provide a toll-free phone number to consumers and a Do Not Sell My Personal Information link to manage privacy requests. CCPA Toll Free makes meeting these compliance requirements easy and affordable with our low, transparent pricing. We'll issue you a unique service code for your consumers to access our shared toll-free privacy hotline, or choose a dedicated toll-free number. Publish the phone number and embed our privacy request manager in your privacy policy. Display the privacy request manager when someone clicks the Do Not Sell link in your homepage footer. Retrieve consumer voicemails and interactive web form requests from the secure CCPA Toll Free dashboard. Our service also works for managing GDPR DSARs. CCPA Toll Free’s solution starts at $29 per month and features: *A free trial including access to a toll-free number provisioned instantly *No long-term commitments, and cost savings for annual plans *Enterprise readiness with encryption and two-factor authentication *Access to the shared 866-I-OPT-OUT privacy hotline or a dedicated toll-free number *Telephone voice prompts that work by default and are customizable for your brand *An interactive web form privacy request manager to embed in your privacy policy *A solution for Do Not Sell My Personal Information homepage links *A secure dashboard to check telephone and web form requests, including tools to demonstrate your compliance *Emails when you receive a request or a deadline is approaching–no remembering to log into the dashboard For questions about the CCPA Toll Free solution, email sales@ccpatollfree.com.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Kabbage Customer Success Review - Great way of keeping track and improving customer experience

I like that it's easy for customers to reach out if they have any questions about their information. It is also helpful in knowing how many people are using your website/app at one time as well. Sometimes you don't know what someone will want to know when calling but this makes it easier to figure it out before getting off the line! There aren't really anything bad things to say about this service. If there was something we didn't like then it would be hard to find because everything works…

Pros
  • The toll free number, customer support team & ease of access via mobile device or computer while being able to make calls from anywhere (even home)
Cons
  • Everything seems great

Revainrating 5 out of 5

Easy, affordable and efficient way: CCPA Toll Free

I like that it is easy for me as an individual customer service rep to call in with my questions regarding their services. It's also great because when you are calling from outside of CA (or even within) they will connect your calls back into our office so we can continue helping customers! There isn't anything i dislike about this system at all. If anyone has any concerns please feel free to contact us directly through email. We would be happy to help them out if needed. This allows employees…

Pros
  • Easy setup
  • Great technology, works well & stable
  • Ability For remote workers or those not local working together easily.
  • Can have multiple people using same account which makes things easier than usual phone systems
Cons
  • It is hard to say

Revainrating 4 out of 5

Great customer service - but I don't like the way it collects information

I like that it's easy for customers to get in touch with the company if they have any questions about their data. I don't like that there isn't an option to delete my personal information from the site. Make sure you know what your rights are when it comes to your personal information. It's quite difficult to find out how much information is being collected about you without going into all of the fine details. We're trying to make it easier for our customers to understand what we do with their

Pros
  • The customer service team were great too!! Very helpful & knowledgeable staff who helped me resolve problems fast as possible.
Cons
  • There should probably just one more way (other than emails) which can allow people contact us directly via telephone instead having only

Revainrating 4 out of 5

This is the best tool for GDPR compliance.

This is the best tool for GDPR. It will help you comply with the new regulation. It is easy to use and its interface is simple. It is easy to use because it has a tutorial that helps you understand how to use it properly.It does not require any programming skills, so you don't need to hire a programmer. I love this program. Its features are amazing. It's user friendly and has many different tools. With these tools you can track your phone calls very easily, record them and even get rid of…

Pros
  • For example one account may be set up for your marketing team, and another one may be setup for sales
  • If you are tracking numbers, it gives you a full history of every number called and all related information.
Cons
  • You really need to read the documentation carefully before trying to use the app
  • However, most of the time you will only need to make a few adjustments to get the results you want