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Champion Solutions Group, Inc. Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Champion Solutions Group, Inc.

IBM Hardware and Software System Integrator

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very helpful and knowledgeable staff always happy

I like that they have been able to solve my problems with our ERP system in such an efficient manner while also supporting me for all of my needs as well! They are very professional yet easy going when it comes down to working together towards solving issues or questions we may be having regarding their services/ products etc.. The people there at CSG work hard everyday making sure customers get what is needed from them which makes us feel comfortable using other vendors who don't do this but…

Pros
  • Great product knowledge
  • Good attitude.
  • Easy accessability via phone & internet through email& web interface
  • Very satisfied wth performance since day 1!!!All good experience.
Cons
  • Mostly okay, but...

Revainrating 4 out of 5

Exceptional Software Integration and Administration Services

The best part of being in contact with CSG is that they are always there when you need them! They have been extremely helpful to me over several years as I've worked through many problems related to our software systems - whether it be database migration or integration issues (or lack thereof). Customer service at its finest. Their knowledge base has allowed us access not only their expertise but also some very cool features we haven't found anywhere else out-of pocket for example!! If your…

Pros
  • Customer service, knowledge base, and the best part is the team is always there when you need them
Cons
  • I've been a customer for over a decade and I will be a customer for as many years to come

Revainrating 5 out of 5

Great Place To Work & Excellent Customer Service

I like that we have someone with so much knowledge about this program! It makes working in our organization even better as they are very patient to help us learn what is needed for each of our clients needs which helps make it really easy when trying new things because you know these people will be able to tell if something works or not quickly. We don't always get feedback from other employees but since CSG does weekly meetings everyone gets an update of progress/possible challenges etc. This…

Pros
  • And provide great support during implementation too no matter how many times i call back after being rejected by their software..they still manage time well enough to spend more quality hours helping out rather than doing paperwork / manual work instead :) Plus its nice knowing everything goes through IT security checks already done ahead of launch
Cons
  • Nothing