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Computer Direct Access LLC Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Value-Added Resellers (VARs), Adobe Channel Partners

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Description of Computer Direct Access LLC

Computer Direct Access (CDA) is an Authorized Reseller of Apple Computers, Dell Certified Partner, Xerox Partner and an Acer Executive Partner.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Customized Computer Backup & Recovery

I like that I can customize my computer to fit my needs. It's easy to use and it allows me to be in control of my own computer. The only thing I dislike about CDA is how slow their customer service is. They don't answer emails or return phone calls until you call them at least twice. They are very expensive for what they offer. I would recommend this product if you're looking for a customizable computer with all your favorite programs. I have been able to fix my computer problems with this…

Pros
  • Easy access
  • Allows customized settings.
  • Backup program works well, but could work better when transferring from old system/PC into new PC
Cons
  • Can get frustrating trying figure out which option will do exactly as needed
  • Slow response time between support reps

Revainrating 5 out of 5

Very good internet research tool and resource

I like that it's easy to use for my customers because they can easily navigate through their computer without any problems or issues! The only thing about this program was having too many options in one place which made finding what you needed difficult sometimes when searching online with your keywords. It has been very helpful so far since we started using CdA software from CDI Solutions last year!! If there were more functions available at once than just being able to search by keyword…

Pros
  • Easy navigation
  • Great customer service/support staff (Drew)
  • Very user friendly compared other programs out today.
  • Does not cost much money either, as opposed some others around here..very low priced if purchased yearly instead annual fees.
Cons
  • So-so