I like that it is very easy to use for our small business with about 10 employees! It has great customer support as well if you have any questions or need help from their team of engineers who are in various time zones around world wide working 24/7 - no problem!! The only thing i dislike was having issues accessing my account at times when we were traveling out-of state due to weather causing power outage problems etc. We found this service by accident but really appreciate how simple theyβ¦