The best thing about covi is its simplicity of use, it's intuitive but not too easy for those who are new at this type or business world in general! It has helped me understand my clients' needs better than before which helps us provide them services that they need most!! I have also used some other softwares like adobe illustrator etc., however nothing beats COVI when you're looking out from your competitor analysis point view as well. Nothing so far i don't think there should be anything…