Customer Alliance is web-based Hospitality management software for small-medium and enterprise business. This software well performs as Hotel management, Reservation and booking, Room management and control of your online reputation.
I like that you can create new accounts to track guests without giving them access through another account (which could allow guest manipulation).
It's very expensive so it would be nice if there were cheaper versions available with less features but still have all necessary functions/features in place! A lot easier than trying multiple different systems out when we had been using one system previously from our previous hotel which was terrible at timekeeping - this has solved most issues…
Pros
Ease of use
Tracking shifts for employees is easy, simple interface.
Easy way ttrack hours spent by staff members across their shift timings