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DataPartners Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing Services, Marketing Analytics

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Description of DataPartners

DataPartners provides customized data solutions for direct marketing, including specialized marketing products developed for the cable telecom industry.

Reviews

Global ratings 3
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  • 4
    2
  • 3
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Type of review

Revainrating 4 out of 5

Fantastic customer service and professional approach

I really enjoyed working with this team! They are very friendly people who worked hard to make sure that we were happy every step of our experience from beginning-to end in finding us an appropriate solution that fit all criteria related to my business needs/goals & budget constraints. The support staff was great as well - always available when needed via email or phone calls but also willing (and able) to jump right into it if something came up out side their normal duties schedule. Nothing…

Pros
  • They had the patience to work with us in terms of understanding the needs and challenges we were facing
Cons
  • Their customer support folks were helpful and prompt to help me out with any questions

Revainrating 5 out of 5

Great Service, Amazing Customer Support

I have been working with this service for over 3 years now- it has allowed us to be more efficient when pulling information from our database. It is very easy to use and quick turnaround time for any questions we might need answered. The customer support staff at Datapartners are amazing! If you need help or want assistance getting your company up and running quickly then they can't do enough for you. We still utilize them once in awhile as well since sometimes they come across some great tools

Pros
  • fast response times!!!
  • The speediness was what sold my organization completely!! No other tool came close.
  • And also improved efficiency tremendously
Cons
  • Secret

Revainrating 4 out of 5

Great for consolidating and updating prospect & customer data

The ability to pull together all of our various databases into one system was very helpful in maintaining consistency across multiple accounts which are spread out over three different countries! It's not perfect by any means but it has been great so far with no major issues that we've experienced since implementation last year (we're looking at you Google). I would definitely recommend this product as there is nothing better when working within your own organization!! We have realized…

Pros
  • Ability for clients &/or myself
  • To be able connect data sources easily, including cloud services.
  • Dashboard reporting feature provides easy way view metrics quickly
  • Easily export results using csv files too :)
Cons
  • A bit clunky interface initially
  • Somewhat limited functionality compared other competitors