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Dupont Circle Solutions | Salesforce Consulting Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Implementation Services

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Description of Dupont Circle Solutions | Salesforce Consulting

We partner with 100+ clients-big and small-to help them love their Salesforce. We can help build something from scratch, clean up an existing messy system, or integrate new tech and processes into what you’re already using. We'd love to help you too! At DCS, we strive to create long term relationships with our clients and recognize that comes from doing really good work and providing great customer service. We prioritize business value and strive to achieve the results you want and need. Every client is different and we work with you to create a customized approach. Our client list ranges from scaling tech companies to large family foundations to nonprofits. The one thing they will consistently tell you is that we will always be straight forward with you. We believe that to be a good partner, you want us not just to say yes to everything. We offer flexible engagements to meet you where you are. Whether that be an extra hand, one-off project support, or a long term partner, we're here to support you. Please reach out and we'd be happy to chat.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Amazing Customer Service and Highly Knowledgable

The team at DCS is amazing! They are very responsive to any issues we have had, as well an extremely knowledgeable in all aspects of our organization's needs for CRM support services/needs analysis (we use this regularly). I highly recommend contacting Davenport if you're looking into implementing or working within your current system but not sure where it stands currently- they can guide through that process & answer questions along way!! Nothing so far - just great service from day one when…

Pros
  • Very easy access using same contact info with both sales force help desk staff + direct message me directly.
  • Quick response times; able provide timely solutions quickly after receiving request
Cons
  • Empty

Revainrating 5 out of 5

Great option and great customer service

I liked that they were able to be flexible in how we wanted our CRM setup going forward, as well as being easy to communicate about changes/updates/etc - which is key when you're working remotely! It's also nice that there are other options for your account if it doesn't work out (like an off-site provider like Daypop). The only downside was initial onboarding of new users; some people had trouble getting used to all these bells & whistles at first since many use more basic systems where…

Pros
  • They've done exactly what i asked them too without any problems whatsoever.
Cons
  • None