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EasyConnect Video Chat for Genesys Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Marketplace Apps

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Description of EasyConnect Video Chat for Genesys

EasyConnect Video makes it possible to manage face-to-face communications on all PC's and mobile devices within the Genesys call center environment. Using the WebRTC infrastructure, EasyConnect Video automatically optimizes sound quality and video resolution while providing a secure video communication.

Reviews

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Type of review

Revainrating 4 out of 5

Great Product for Remote Business Meetings

The ease of use is great! I can quickly set up an online meeting with my clients from anywhere in our office or across town without having everyone travel there physically which saves time as well money (gas!). It also has some nice features that we didn't realize when first setting this system such as allowing us easy access via tablet/mobile device so no more needlessly walking over here etc., We have been able using FaceTime calls instead of traditional phone meetings saving both cost &…

Pros
  • The system is easy for everyone in our office and in our clients offices
Cons
  • I have no problems with this