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Emphase Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Professional Services, Creative Services

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Description of Emphase

Emphase Sirl is a graphic design agency based in Lausanne, Switzerland.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Emphase - Excellent service, amazing results

I like that they are very customer oriented and work with you to make sure your needs are met! They have been responsive and helpful during my project development process as well as when it came time for implementation. The cost of their services can be expensive but if you need high quality graphics and great communication this is the best option available! We used them to create logos and branding materials for our business. Their professionalism was top notch and we were able to develop…

Pros
  • Easy integration options
  • Great client service staff
  • Very good creative design choices/options.
  • Customer support team who actually responds in an honest manner (and not automated)
Cons
  • Empty

Revainrating 4 out of 5

Great agency and even better customer service

Emphasize was one of our first partners that we ever used for social media marketing campaigns (Twitter Ads).The experience has been absolutely perfect!They have implemented several ideas to increase engagement that really were working very well since their implementation time as per now. They are always willing to help us if needed so they can implement something new every times. We had some problems during launch process but everything goes smoothly after this point. The campaign management…

Pros
  • It's always a good campaign from them without too much effort and money/time required
Cons
  • The support team could have been a little better as they are always so fast at answering

Revainrating 4 out of 5

Professional Service & Creative Mindset

My experience working with Emma was amazing! She has such an incredible ability to capture my ideas precisely; she will listen very carefully for any concerns I have before coming up with solutions that perfectly solve them. We worked together at least two times per week over several months (which felt like it took years) from start-up through launch of our website. Because both myself and her are extremely detail oriented people, communication could sometimes lack clarity or precision when we…

Pros
  • Emma and I worked very well together; i felt like she really cared about my needs and concerns and took my ideas very seriously!
Cons
  • I'd say there was a little more expediency in responses and responsiveness but it wasn't a deal breaker at all