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EMS eSchedule Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Vertical Industry, Public Safety

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Description of EMS eSchedule

eSchedule is the premier choice for EMS, Fire Departments and Law Enforcements Departments looking to upgrade to online scheduling while also integrating timekeeping, training records, online forms & more. The software is highly configurable and can also be customized to meet your needs. eSchedule includes 5-star customer support and works well for small volunteer organizations or larger departments with hundreds of employees. Pricing is modular meaning you only pay for the features you need. In business since 2004.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great scheduling software & ease-of integration

This product was very easy to use! It allowed us to schedule our entire department quickly and efficiently. We have been able to integrate several programs that we were not able to before (time cards, payroll). Also the ability to enter text into multiple fields makes this program flexible. Not every feature worked as advertised from what I remember so make sure you test with a trial version first - it would save me a lot of headaches in trying something new when there are no problems found at…

Pros
  • Very simple
  • Easy interface/easy navigation
Cons
  • Almost everything is ok

Revainrating 4 out of 5

Easy-to use app with tons functionality

I love that it's so easy to add/modify events! It makes keeping track easier than ever before because everything is in one spot. My biggest issue was how slow at first it would take to load new information into our database. We're now using an earlier version called "EMS Scheduling" (which we no longer recommend) but it took about 30 seconds to refresh each time instead of just instantly refreshing as this current system does. This has been solved by updating to latest versions - now it loads…

Pros
  • Easy user interface
  • Very informative tutorials online with visuals available if possible.
  • Great customer service support team, willing helpers ready any day 24 x 7 via phone or chatbox.
  • Always very helpful & friendly :)
Cons
  • No printed schedules from desktop
  • Sometime there needs some improvement regarding formatting issues

Revainrating 4 out of 5

Easy-to use app with tons functionality

I love that it's so easy to add/modify events! It makes keeping track easier than ever before because everything is in one spot. My biggest issue was how slow at first it would take to load new information into our database. We're now using an earlier version called "EMS Scheduling" (which we no longer recommend) but it took about 30 seconds to refresh each time instead of just instantly refreshing as this current system does. This has been solved by updating to latest versions - now it loads…

Pros
  • Easy user interface
  • Very informative tutorials online with visuals available if possible.
  • Great customer service support team, willing helpers ready any day 24 x 7 via phone or chatbox.
  • Always very helpful & friendly :)
Cons
  • No printed schedules from desktop
  • Sometime there needs some improvement regarding formatting issues