Engag3d uses SmartSkills to do the work for you, so you don't have to. They automatically communicate with your customers, track interactions, understand behaviour and personalise messages to optimise your marketing. It's like a self-driving car for marketing. Start it and let it run.
I think that the software is well integrated with all of the social media platforms. The platform has been flexible enough to adapt to our needs as we've changed over time. It also provides us with some great analytics which helps us monitor what is working and what isn't. We are using this in an effort to drive traffic to our website and grow our email list. We currently receive no leads from Engag3d - but that may be because of the way we're approaching this in the first place.
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Pros
Also there's lots easy customizations available through Dashboard/Manual Reporting or even via API calls directly into marketing automation tools like SalesforceIQ