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Epic Presence Review

3

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Followers 1

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Professional Services, Creative Services

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Description of Epic Presence

Epic Presence is a content marketing agency specializing in the B2B software and technology industry. We create long-form technical content that drives organic website traffic, increases brand awareness and builds lasting partnerships. We have a research team as well as an outreach team in addition to our content writers. Our content marketing services include: Analysis and Strategic Planning Content Creation Outreach and Promotion More at EpicPresence.com. Content that drives traffic.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent customer service, great services

EPIC is very organized with their team members and they are always willing to work with you. They have helped me out many times and I can't thank them enough for all of their help especially when we needed an emergency fix! The thing I dislike most about working with EPIC is how hard it was to get started at first because there were so many people running around trying to do different things. At least once or twice per month someone would show up who had no idea what he/she was doing. That has…

Pros
  • Their customer service, support staffs availability as well that's great along side excellent quality services provided which makes my life easier every day!! :) It also provides good solutions in terms if marketing strategies & plans too.it works effectively both ways!!! Customer satisfaction matters here..:) Also having access from any device anywhere (PC /mobile)is best part..so far ! :D
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent Professional Services & Results-Oriented

The team at EPIC are very thorough with their work. They don't just throw things together to "get by." I have been impressed so far! It's such an exciting time for our organization because of this move into 2019. As we begin planning out what will be coming next year we're excited about some new programs/initiatives that EPIC has developed that they've provided us as well as helping launch others. Our biggest challenge right now is finding ways to leverage social media (which was not something…

Pros
  • Efficient service from start to finish..Great communication both via email& phone calls which allows me access anytime day OR night..Easy integration between websites using Google Analytics...Prompt responses during times where issues arise...Fully customized solutions designed around my goals insteadof trying fit square peg round hole approach....Fast reliable response once
Cons
  • Not bad

Revainrating 4 out of 5

Easy Communication Tool That Keeps Everyone Organized

I like how it's able to capture information from my Google Forms into one place (iPad). It has been extremely useful for us because we are constantly getting new questions about our product line - sometimes multiple times per day! The ease of use makes this tool perfect as an app versus using other platforms such as email or Slack where you have less control over what gets sent out when/where etc. Sometimes there can be lag between responses being submitted after they were first received but…

Pros
  • Easy accessibility
  • Keeps track in realtime.
  • Very intuitive interface that is easy enough even your grandmother could learn quickly;)
Cons
  • When used alone vs group chat
  • Does not allow customization beyond basic formatting