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Essence of Email Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Professional Services, Klaviyo Consulting

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Description of Essence of Email

Building innovative email marketing programs to help eCommerce brands sell repeatedly.

Reviews

Global ratings 3
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    1
  • 3
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Type of review

I have been working with EoE for nearly two years now, so far this is one great service provider! They are always there when you need them - they respond quickly, solve problems fast (and often in less time than it takes me), provide excellent support & training opportunities via their online learning platform as well as at our local offices during my work hours if needed/wanted which we appreciate greatly!! Nothing really that stands out yet but am sure will once given some more experience…

Pros
  • Very responsive response rate; timely resolution across all issues raised through tickets submitted directly into system alongwith ability to access live phone assistance while not being able too
Cons
  • Some little things

Revainrating 4 out of 5

Solid Email Marketing Platform With Great Customer Service

I like that they are constantly improving their platform, which makes it easier for me as an agency owner/marketer who works with them daily! They have been able reach out when we've had issues or needed support from time-to-time (which is great!). The only thing about this service in general - not really anything specific but just generally all services offered by MailChimp etc., would be if there were more resources dedicated towards helping you understand how your campaigns work at scale so…

Pros
  • Ability manage multiple mailings
  • Easy campaign creation within secondsNot much else besides basic features
  • Support available via chat 24 hours per day 7daysa week :)
Cons
  • Nothing comes immediately across my mind..I'm ok

The most valuable feature about EoE is that it has an easy-to use interface, which helps me customize my emails without any hassle! I like how simple this tool can be used for creating amazing campaigns with ease; also its pricing plan seems very affordable as compared to other similar tools in market at present time (like MailChimp). No dislike from my side regarding anything so far!! Have signed up myself after going through several demos available online & have been able create great looking

Pros
  • Easy To Use Interface / User Experience.
  • Very user friendly UI.Good value proposition when we talk cost vs performance ratio or ROI wise ! Also good support infrastructure too.Great team behind all these.very responsive , fast responding..etc